Top 10 Sms Api Service Providers In India

Jan 29, 2020   •  2 views

SMS API allows a business instant communication with a large customer base. As a result, there remain no limitations on growth and they earn well. No matter whether it’s a business giant or newbie, it’s equally important for both and beneficial in the uncountable ways. It allows every business type to strategically plan their communications with the users and exposure extent. With SMS they can send payment reminders, alerts, offers and much more details that are important customer’s eyes. Besides its importance, it’s convenient too. If we talk about the statistical data, then it has been found that customers check 98% of SMS they receive whereas the open rate of emails is only 20%. In short, SMS is an optimal communication mode for keeping the users engaged.

Though the SMS API services are popular all across the globe and many agencies are proactively catering to their customer’s demand.


In India, there are thousands of SMS API service providers but only a few of these can meet their client’s requirement and deliver satisfying services. Better to analyse each factor that determines the efficiency, quality and quantity of the communication.


After analysing these factors that include customer care, scaling, flexibility, pricing, customer care, ROI, security and minimal downtime, we have compiled the list of top 10 SMS API service providers in India. Here, you will be given detailed information about the best service providers in the industry.


  1. Datagen- A decade-year-old company founded in 2008 and known for its high-quality service. Datagen stands top in the list of top SMS API service providers from years. It’s a young and dynamic company of the market, working with a team of skilled and experienced professionals. They have the latest technologies that improve the user experience and meet your marketing goals too. Besides this, they have the connectivity with all the major operators and highly efficient SMSC that ensures fast delivery.


  1. TextLocal- TextLocal is ruling the market since its inception in 2005. It's based in the UK  and renders services to Indian customers too. The services include  Bulk SMS, 2 Way Messaging and Email to SMS. It provides authentic real-time reports for the transparent working process. In addition to all of these, it offers additional features like vouchers & ticketing, mobile forms & surveys, mobile web page creator, and TextLocal applications.



  1. GupShup- Popular all over the country and includes services like Messaging APIs, BOT Builders and Campaign managing. It was founded by Beerud Sheth, also the founder of Elance. Recently, it has expanded its services into chat-bots that strengthens the marketing capabilities and provide high ROI.


  1. Kaleyra- In 2018, an Indian company named Solution Infini and Italian enterprise Ubiquity merged and form an International group-Kaleyra. The services include BFSI, messages, push notifications, emails, instant messaging and chatbot for sectors like Finance, Healthcare, E-commerce, Travel & Tourism,  Education and more. It holds strong network connections with over 800 mobile operators that allows an instant and immediate customer reach.



  1. Spring Edge- It provides a wide range of SMS services like 2-way communication and customer loyalty programs. It has highly scalable API and web interface strengthens by instant alerts and can be integrated easily with all types of technological platforms. Their tech support team works all around the clock to address customer queries related to SMS or voice call service.


  1. mGage- It's a US-based company and acquired Indian SMS service company- Unicel, to extend its services in the Indian market. Their services include Bulk SMS and Campaign Management across several channels like Push, RCS, OTT etc. Both the companies have a large customer base in the banking sector of PAN India, that's extremely advantageous.



  1. Digimiles- It renders Bulk SMS API, Transactional SMS Service, OTP SMS and Promotional SMS. The company is continually working for bringing a positive change in the messaging industry. It's highly experienced and served different industries with the gratifying results. They are SMS application expertise and offer free promotional trials too.


  1. Kapsystem-The company started initially from web development & designing services in 2009 and after a few years entered into Bulk SMS service. They provide services Transactional & Promotional SMS and Telephony Solutions- Voice Call, Missed Call Number and more. Recently, they have entered into the call centre solutions segment too.

  2. Msg91- Founded in 2010, Msg91 provides various services like OTP API’s, Transactional & Promotional SMS. It contains a special feature too called campaign that gives clients their extensive data and paves way for customer analytics. Their robust infrastructure can deliver 50 million SMSs per day.

  3. 2Factor- The company is well known for its cloud mobile messaging via REST API calls. Their services include enterprise-grade API’s, OTP and Voice Call. Including this, it has direct connectivity with Telcos and its average SMS delivery time is 2-6 seconds.